SMARTteams® A Managed Development Model Built for Business Outcomes

Driving digital transformation with accountability, clarity, and results

SMARTteams® is a proprietary development model from MethodFactory designed to eliminate delivery risk, reduce management overhead, and ensure development work directly supports business goals.

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What Is SMARTteams?

SMARTteams is a fully managed development model that combines dedicated developers, QA, and delivery management into a single accountable system. Instead of managing people, tickets, and deployments, your team focuses on strategy while MethodFactory owns execution and outcomes.

What’s Holding Most Development Teams Back

Traditional development models fail for predictable reasons:

Developers lose sight of how their work impacts the business

Innovation stalls under “this is how it’s always been done” thinking

Deployments carry unnecessary risk and instability

Frontline teams are left underprepared to support customers

Deliverables are rigid and disconnected from real-world needs

Why SMARTteams Is Different

SMARTteams is not staff augmentation. It is a delivery system.

Solution-Focused by Design

We start with business outcomes, not feature lists. Every task is evaluated based on real impact.

Fully Managed, End to End

Each SMARTteam includes a delivery-focused development manager and QA. You never manage developers. We do.

Ticket Ownership With Accountability

We own the ticket lifecycle, from clarification through deployment, with clear responsibility at every stage.

Deployment Confidence Built In

Structured branching, testing, and release discipline dramatically reduce rollback and downtime risk.

Respect for Frontline Teams

CSRs and operational teams receive clear, actionable updates so they can confidently support customers.

The SMARTteams Delivery Model

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Discovery

We align on business goals, constraints, and success criteria.

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Setup

Your dedicated SMARTteam integrates into your workflow with defined ownership and expectations.

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Execution

We manage tickets, testing, and delivery with accountability built into the process.

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Continuous Improvement

The team evolves with your business, tools, and industry best practices.

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Close-up of a laptop keyboard and screen displaying colorful lines of code in a programming editor

What You Gain With SMARTteams

Traditional development models fail for predictable reasons:

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Accountability

Delivery is managed, tested, and aligned to your goals.

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Time Savings

Your team focuses on strategy, not developer management.

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Adaptability

Skills shift as needs evolve, without disruption.

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Cost Control

World-class talent at FTE-comparable pricing.

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Better Outcomes

Continuous learning drives long-term results.

85%

Increased customer satisfaction

How MethodFactory increased customer satisfaction for Lee County Electric Cooporative

MethodFactory dedicated team of web experts helped Lee County Electric Cooperative effectively communicate their story and get an 85% happier customers with an optimized, user friendly website.

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SMARTteams transformed the way we approach development. Their managed process and attention to detail freed up our team to focus on strategic priorities. We’ve never felt more confident in our deployments.

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George, L. IT Service Delivery Manager

Frequently Asked Questions

  • What is a SMARTteam?

    Contracted developers often rely solely on their existing expertise. However, when companies engage development resources through MethodFactory, we elevate this experience by equipping each developer with a comprehensive support team, ranging from Business Outcomes Specialist to Lead Engineers. This enhanced support structure, known as the SMARTteam, ensures our developers are never without the guidance and assistance they need to excel.

  • Why do I need a SMARTteam?

    SMARTteams is an exclusive service designed for business leaders seeking a hassle-free integration of new developer resources into their teams. We provide these leaders with a dedicated Business Outcomes Specialist, whose sole focus is to comprehend the business requirements and align them with desired outcomes. This specialist takes the lead in guiding the developer(s) towards achieving these outcomes, ensuring a seamless and effective integration process.

  • What is a Business Outcomes Specialist and why is he important in the SMARTteam?

    The primary responsibility of a Business Outcomes Specialist is to ensure a deep understanding of the anticipated business outcomes derived from the development of business requirements. Their focus is not merely on whether the team meets the specifications and requirements, but rather on the effectiveness of the work in achieving the desired business outcomes. If the results do not align with these expectations, the Specialist guides the team back to the drawing board. This role is essential for bridging the gap between business objectives and technological execution.

  • Is SMARTteams staff augmentation?

    No. SMARTteams is a fully managed delivery model with accountability for outcomes.

  • Can developers be swapped as needs change?

    Yes. Skills can evolve without disrupting velocity or quality.

  • Who manages the team?

    MethodFactory manages the team, delivery, and quality assurance.

  • How does SMARTteams reduce deployment risk?

    Through disciplined QA, branching strategies, and managed release processes.

Ready to Transform Your Development Process?

Discover how SMARTteams can eliminate your frustrations, enhance your results, and drive your digital transformation. Let’s get started today.