Coleman Camping

Coleman Camping

Commerce Server Solution

Microsoft Commerce Server

Looking for an experienced partner to support your existing Commerce Server platform?  Wondering what your options are to upgrade and leverage your current investment?  Look no further.  MethodFactory knows CS2002/07/09/10/11 and Sitecore Commerce powered by Commerce Server. We've been working with Commerce Server since its initial release and have the resources, tools, and experience to support your needs - whatever they may be.

Whether you are evaluating upgrade/migration options, or just need an experienced Microsoft Gold partner to keep your investment running, MethodFactory can help.

With more than 30 active Commerce Server sites under management, we're uniquely qualified to assist with the planning, maintenance, and execution of you e-commerce strategy.  We actively work with all aspects of your Commerce Server solution - Infrastructure, Security, Hosting, Performance Optimization, Functional Enhancements, Marketing, Merchandising, and Break-fix.

Admin Extender

We've built a suite of web-based tools, that simplify administration of the Microsoft 'Smart Tool' functions for your business users. 

Catalog Manager

Quickly build and maintain Web catalogs for customers, customize online product descriptions, SKU management, pricing control, import/export online materials and content…

Marketing Manager

Create targeted ad campaigns for your customers, generate and validate discounts and coupons, develop direct mail campaigns, gather sales statistics and quantitative and qualitative marketing data…

Customer & Order Manager

Shopping basket and customer order management, acceptance of different currencies and payment methods, shipping fulfillment, build customer profiles, define site terms…

ERP Integration

Commerce Server was created to integrate with other business solutions (i.e. BizTalk, SharePoint, etc.). The built-in tools and management oversight equates to a turn-key solution that you can tailor to your eCommerce needs.  Commerce Server and MethodFactory can help extend your site functionality, drive profitability, and enhance your customer experience globally.

Our eCommerce Case Studies

Here are some of our case studies for eCommerce.

Chaparral Motorsports

"MethodFactory has been a great partner to Chaparral Motorsports. The recent implementation of Microsoft Commerce Sever 2009 delivered cutting-edge eCommerce functionality to take our online sales, service, and business operations to new heights.”

~Crystal Ashby, Marketing Director, Chaparral Motorsports

  • Commerce
  • Marketing
  • Integration
  • WCM
  • Managed Hosting
Coleman Camping

MethodFactory helped The Coleman Company, Inc., international leader in outdoor products and gear, transition their web presence to the next generation using Commerce Server and Ektron CMS as their scalable foundation.

  • Commerce
  • WCM
  • Managed Hosting
  • Integration
NUK

International baby care company, renowned for its developmentally appropriate and innovative products, partnered with MethodFactory to birth a new commerce site - complete with improved user functionality, back-end management and multi-system integration.

  • Commerce
  • Managed Hosting
Quickie

Quickie, the leading supplier and distributor of innovative cleaning tools and supplies, came to MethodFactory eager to move away from their old, antiquated site to a new, modern site that better represented their brand, one that offered an easy to maintain product catalog and content management that could be scalable.

  • Commerce
  • WCM
  • Managed Hosting
  • Marketing
Rawlings

MethodFactory helps the legendary Rawlings Sporting Goods Company, Inc., transition their web presence to the next generation using Microsoft Commerce Server and Ektron CMS as a foundation to grow with. Rawlings is now able to offer their web visitors and online shoppers an interactive experience on par with the brand's stellar reputation. ​

  • Commerce
  • WCM
  • Managed Hosting
  • Integration
  • Marketing

MethodFactory added numerous enhancements to WorthSports.com that would improve the user experience as well as aid in the internal management of the site and increase conversions and overall site success.

  • Commerce
  • WCM
  • Managed Hosting
  • Integration
4H

“MethodFactory delivered a quick-time-to-market, no-nonsense eCommerce solution that gave us extensive phase-1 functionality and extensibility to add additional features as our needs evolve. Our return on investment considerations included benefits derived from significant increases in sales, staff efficiency, and customer/member satisfaction and loyalty.”

~ Kirk James, Director of Information Technology, National 4-H Council

  • Commerce
  • WCM
  • Managed Hosting
  • Integration
Coleman Austraila

Coleman Australia was interested in implementing the same type of online presence with similar functionality and using MethodFactory’s Site Builder, which would allow them to spin up a site clone for less cost and in a faster turn-around time.

  • Commerce
  • Integration
Coleman

Coleman Canada Coleman Canada is the latest in a series of site releases for subsidiaries of Coleman global, thanks to MethodFactory’s Prescriptive Architecture, which gives business units (country and/or brand specific) the ability to consolidate, update and refresh their websites efficiently and effectively.

  • Commerce
  • Integration
  • Managed Hosting
IDEC

“There were many considerations that were factored into the implementation of our enterprise-wide eCommerce initiative. We selected MethodFactory based on their extensive experience with Microsoft Commerce Server and their ability to create a clear vision for delivering our online strategy.”

~Alvin Chen, Director of IT, IDEC

  • Commerce
  • Integration

Commerce Server Admin Extender

Commerce Server eCommerce foundation includes a bevy of Smart Client administration tools to manage customers & orders, catalog & product, and marketing & discounting functions.  The Smart Tools, while technically functional, are often times not well received by non-technical end-users (Marketing, Product Management, Customer Service staff).   The Smart Tools also open up more access to the Commerce Server application than is typically desirable for non-technical end-users.

MethodFactory's Commerce Server Admin Extender

The Commerce Server (CS) Admin Extender is a flexible, easy to use web-based management tool for Commerce Server eCommerce administration.  The CS Admin Extender is used by Marketing, Product Management and Customer Service staff to perform daily tasks, in an environment that is conducive to how the business operates. Common management functions include:

  •     Product Management - marketing copy, product images, categorization, related products, product ratings, product variants, spec sheets, product video, etc.
  •     Customer Management - customer search (email, phone, etc.), profile update, password reset, etc.
  •     Order Management - order search (order #, date, etc.), view order status, shipment tracking, etc.
  •     Shopping Cart Management - cart search (by customer or based on users web session), cart view, cart management (take over user’s cart to complete order)
  •     Promotion Management - create discount offers (% off, $ off, buy xx get yy free, etc.), create coupons, manage promotions to customer segments and campaigns
  •     System Settings Management - system email copy management; 3rd party service access management (analytics, shipping, fraud management, etc.), user & role management, system messaging & alerting management
  •     Integration Manager - view status of online orders and whether they have been received by CRM/ERP system, integration error alerting & handling

A Better User Experience

The CS Admin Extender was designed to be personalized to match an organization’s business processes – configure the software to match the business; not the other way around.

Configuration profile based personalization includes management of the workspaces (tabs), user roles (access to workspaces), fields within workspaces and the graphical presentation of the application.

Custom business workflows can be inserted into the CS Admin Extender within any workspace.  Custom workflows can be orchestrated as a Windows Workflow Foundation event and then inserted where appropriate.

Active Directory based (single sign-on) authentication ensures that the logged-in user can see only what they’re supposed to see.  Roles and rights trimming are managed within the application.

Technical Considerations

The CS Admin Extender was developed to leverage the functionality strengths of Commerce Server.  The application uses the published Commerce Server APIs to ensure that the Commerce Server product upgrade path is not compromised.  The open architecture of the Admin Extender supports the integration of other eCommerce system functions within one central application.  Other business system integration consideration points could include:

  •     ERP system workspace
  •     CRM system workspace
  •     Digital asset management system workspace
  •     Enterprise search management workspace
  •     Affiliate management
  •     Analytics reporting

Is MethodFactory the Right Partner for You?

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