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Montgomery County Alabama

Montgomery County

Montgomery County used Microsoft vouchers to engage MethodFactory for SDPS (SharePoint Deployment Planning Services). MethodFactory framed out a detailed functional and technical planning process that included the implementation of SharePoint infrastructure, user experience, application architecture, training and documentation.‚Äč

Client Background

Montgomery County is the fourth largest county in the state of Alabama with an estimated population of over 221,000.  Montgomery County has a rich history, including Rosa Parks’refusal to give up her seat on a bus in 1955, leading to her arrest and her pivotal role in the Civil Rights Movement. 

The County website, Mc-ala.org, houses a breadth of information on everything County related, from housing, utilities and sustainable living to public hearings, economic development and education – making it one of the best sources of information about the Montgomery region and for providing visitors and residents with everything they need to know about living, working, playing and getting involved in Montgomery County, Alabama.

Business Challenge

Montgomery County was using Microsoft Content Management Server for its public facing website. This presented problems for the government because the software was retired and no longer being supported.  Content editors weren’t able to make edits and had to task the IT department to make changes to the website content.  The old website was out-of-date, had poor usability and didn’t appropriately represent the government’s image.  Pages and sections were inconsistent and
non-cohesive, and some areas of the website looked unrelated, causing confusion for its visitors.

Montgomery County decided to take advantage of Microsoft’s SharePoint Deployment Planning Services (SDPS) program, which allows them to use Microsoft vouchers to fund the SharePoint planning engagement.  Using SDPS, they first engaged with a large, national consultancy firm to help them think through the process of rolling out SharePoint, but quickly became aware of a key disconnect.  They desired to engage with a firm where Montgomery County IT personnel could participate in project knowledge transfer and co-develop along the way to become self-sufficient post-deployment.

Solution

Montgomery County partnered with MethodFactory, a certified SDPS partner, because of their extensive experience with SharePoint and their boutique-style of working with clients.  MethodFactory involved the County’s staff in a co-development capacity, educating them about SharePoint along the way.

Based on the SDPS session funded by Microsoft vouchers, MethodFactory framed out a detailed functional and technical planning process that included the implementation of SharePoint infrastructure, user experience, application architecture, training and documentation for a clean handoff that would prepare Montgomery County for any future provisioning and deployment they wanted to do on their own.

Montgomery County provided the new graphic design for the website.  In concert with the graphic redesign MethodFactory created a suite of dynamic templates that could be used by all departments throughout Montgomery County government for multiple purposes; creating mini sites within the main site using one brand standard and set of perimeters.  A primary goal of the graphical redesign was to ensure cohesion and consistency throughout the county and the website, enhancing the user experience while better branding their Web presence. 

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