Our Work

DH Elliot

MethodFactory, a certified SDPS partner, suggested that DH Elliot use SharePoint Planning vouchers - earned by purchasing Microsoft Software Assurance, to jumpstart the technical planning process.  Upon completion of the initial Microsoft funded high-level functional overview, DH Elliot engaged with MethodFactory for in-depth technical planning.‚Äč

Client Background

Founded in Virginia in 1946, The Davis H. Elliot Company has become a full-service electrical contractor, made up of a group of professional construction service providers specializing in overhead and underground distribution, transmission, substations, lighting, traffic signaling, utility locating and industrial/commercial services. Listed among Engineering News-Record’s Top 150 Specialty Contracting firms, DH Elliot approaches each and every assignment with the intention of building a long-term relationship with their customers.  For over six decades investor-owned utilities, municipalities, cooperatives, and others have entrusted their electrical construction and maintenance needs to Davis H. Elliot Company, Inc.

Business Challenge

DH Elliot needed a high availability collaboration platform to enable staff to share knowledge throughout the organization.  They have service providers in the field who needed remote access to important information, on a localized network while on site or in transit.  DH Elliot management wanted an intranet solution that would provide document management, accident reporting, as well as house their business processes, and safety and training protocols.

Some of their goals were: better collaboration among all locations and departments, better security, reduction of record and document duplications, and a search function that would put all of the information at the users’ fingertips. 

DH Elliot researched collaboration/portal solutions and concluded that Microsoft SharePoint best satisfied their requirements.  They needed an experienced SharePoint partner who thoroughly understood their needs and could take them through the discovery and planning phase to implementation and governance, with available ongoing support.

After an initial introduction, it became clear to MethodFactory that although DH Elliot had done a good job of framing a knowledge management/collaboration strategy, they needed help establishing a tactical plan to insure that the solution would be implemented successfully.

Solution

MethodFactory, a certified SDPS partner, suggested that DH Elliot use SharePoint Planning vouchers - earned by purchasing Microsoft Software Assurance, to jumpstart the technical planning process.  The SDPS program entitles organizations to use vouchers (or credits) to engage prequalified Microsoft consulting firms for SharePoint planning services.  Upon completion of the initial Microsoft funded high-level functional overview, DH Elliot engaged with MethodFactory for in-depth technical planning.

MethodFactory provided a Detailed Implementation Design to optimally support the organization’s needs, which included:

Infrastructure Architecture - Geared toward the system administrators, this document provides a detailed technical overview of the proposed solution and includes: user preparation, server preparations, load balancer requirements, firewall requirements, farm configuration, search configuration, security configuration, etc.

Taxonomy - Geared toward the business users, this document provides the specific planned configurations of the SharePoint 2007 implementation and includes: business requirements, information architecture, navigation, custom requirements, audiences, branding, templates, web parts, etc.

Governance - Geared toward all system users, this specifies governance considerations outlined during the workshop and includes: definitions, resources & responsibilities, operations policies, application usage policies, communication & training, etc.

The execution of the Implementation Plan was performed by DH Elliot and MethodFactory was available for Ask-the-Expert Support during the implementation. DH Elliot was also responsible for Post Deployment monitoring, maintenance, and Tier-1 support.  MethodFactory provides them with Tier-2 support.

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